Why Are Customers Leaving My Website Without Placing Orders?

[williamjohn02]

My sister recently started selling handmade bags online, but she noticed that many visitors left without buying anything. I checked her website and found that it looked fine on a computer but was difficult to use on a phone. Some text was too small, and customers had to zoom in to read product details. We made the text clearer, adjusted the pictures, and moved the order button to an easier place. While learning about responsive web design UK, I understood why websites should fit different screens. Have you faced this problem, and what changes helped your website?